Billing and Payment Procedure

Monitor-Box > Billing and Payment Procedure

Billing Procedure

Monitor-Box is a software subscription service and the following fees apply:

ACCOUNT SET-UP

1-Time Fee

Waived for customers with an initial order of 5 monitoring units or more.

$ 250

COMPONENT SET-UP

1-Time Fee

Model dependent.

$66 - $126

SUBSCRIPTION FEE

Subscriptions are on Pay-As-You-Go basis: we only charge when the units are used. Pay monthly or annually. Max 20 days per month or 240 days per year are charged. All extra user days are free.

US$ 0.36 - 0.48

per day with monthly billing

US$ 0.30 - 0.40

per day with yearly billing

Mentioned amounts are indicative in US$, exclusive of VAT or sales tax and may invoiced in local currency at prevailing exchange rate.
The set-up fees can be increased with mailing cost and import duty.

When will the initial subscription fees be invoiced?

We invoice deposit for the applicable fees within 30 days of activation of the initial unit(s) – and maximum 6 months after shipment. For additional units, the deposit is invoiced together with the set-up fee and transportation cost. You will receive the invoice for the user days of each unit over the past subscription period before the renewal date.

What if we order additional components during subscription period?

In case additional components are ordered during the subscription period the procedure is identical. The expiration date of the subscription period of the new component however will be synchronized with the original subscription period expiration date. The max user days for billing (in annual subscriptions only) will be adjusted to the running period of the subscription after synchronization (e.g. for an adjusted period of 6 months, the maximum billable days are 120.

Paperwork is kept to a minimum with 1 invoice per month or year (depending on your choice of payment frequency) for ongoing business

Methods of Payment

According to customer's preference via

Bank Transfers

For EU and China only.
For other countries, only for amounts above US$ 1,000

PayPal

Credit Card Authorization

For monthly subscriptions, we only accept automated payments